VIPS Number:
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Please log in using your VIPS number and key, (found in Medilink, 'Help'->'About'), to obtain support, request registration, download updates and fees.

For example: '1234567-ABC'
VIPS: '1234567'
Remote Support:

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Medilink Email Issue
21-Oct-16 - We are having problems with our emails, website and registration system. These problems have now been resolved. If you were unable to email us, please try again now.
Medicare Down
07-Oct-16 - Medicare has advised that their Medicare Online ECLIPSE and Easyclaim systems will be offline for a period over the weekend of the 8th & 9th October. Claims sent will be stored automatically where applicable.
July Fees
30-Jun-16 - July fees are available. Paid up MDS members should click here for instructions and more info. Update 18th July: Some funds have released July 2016 fees but DVA and other funds have not. If you update your fees again they will be on the latest version available.
28-Sep-16 - We are currently experiencing difficulties with our FTP system. This affects our ability to provide Medilink Updates, Fee Updates, and MIMS Updates, but does not affect day-to-day usage of Medilink. We are working with our web host provider to resolve the matter. Update: Now resolved.
Medibank Private
11-Jul-16 - If you are having problems with Medibank Private patients changing to Medibank Private Overseas Students click here for workaround instructions and more info.
Trend Micro
22-Jun-16 - A number of users who have Trend Micro are having issues with Medilink not running. Trend Micro is quarantining the C:\WINDOWS\WIN.INI file restoring this file should fix the problem.
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